CERTIFICATE IN TECHNICAL/PROFESSIONAL STUDIES2019 - 2020
HEALTH WORKFORCE SHORTAGE PROGRAM
MEDICAL OFFICE ASSISTANT CERTIFICATE
Award: Certificate in Technical/Professional Studies
No. of credits required: 
19
For more information: Contact Sherry Massoni, 443-412-2645, smassoni@harford.edu; or Admissions, 443-412-2109.

PROGRAM DESCRIPTION
Students in this program acquire knowledge of medical terminology and office skills for administrative support in hospitals, physicians' offices, medical labs and clinics. The medical office assistant engages in activities such as greeting patients, answering the telephone, scheduling appointments, operating office equipment, issuing medical bills, and processing medical documentation.

PROGRAM GOALS
Students who successfully complete the Medical Office Assistant Certificate will be able to:
  1. Demonstrate effective and professional communication skills used by a medical office assistant.
  2. Demonstrate problem-solving skills used by medical office assistant professionals in business decision making.
  3. Use information technology applications required by medical office professionals to develop business solutions.
  4. Prepare for a career in a medical office environment.

REQUIRED COURSES
 NumberTitle Credits
 AHS 101Medical Terminology and Ethics 3   
 BA 210Business Computer Applications 3   
 OS 100Keyboarding Basics 1   
 OS 113Intermediate Keyboarding and Document Processing 3   
 OS 135Medical Office Systems 3   
 OS 214Advanced Keyboarding & Document Processing 3   
 OS 235Medical Transcription 3   
 Total Credits19  

ADMISSION INFORMATION
Students must have a qualifying score on the writing and reading assessment test for admission to the Medical Office Assistant certificate program.


CERTIFICATE REQUIREMENTS
Students earning a certificate from HCC must complete or demonstrate exemption from the following courses: ENG 003 and ENG 012, or ENG 018, and MATH 020. See graduation requirement details in this catalog for further information.

 

EMPLOYMENT INFORMATION
Medical, legal and executive secretaries account for almost half of all secretaries and administrative assistants in the U.S. Locations for employment opportunities include hospitals, nursing homes, medical group practices, clinics, and home health agencies. Employment growth in the health services industries should lead to average growth for medical office assistants. According to the Occupational Handbook, 2016-2017 Edition, projected growth is 25% by 2024.